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Travel Advise
Coronavirus Update
In line with UK Government advice as well as that of the authorities in our host countries, we have suspended all overseas holidays and charters up to 30th April. We are contacting all those guests affected individually to discuss the various alternatives on offer. In most cases, we are encouraging our guests to re-book later either this year or if required, also 2021, all with no cancellation penalties or change fees.
At present, whilst restrictions may subsequently be extended, all holidays operating from May 1st onwards are still scheduled to go ahead as normal. For those affected in some way, who are unable or unwilling to travel, we are allowing changes to travel dates at no cancellation penalty (subject to the airline policy or local charter company policy where applicable) and this can include dates in 2021. We will review each individual booking at an appropriate time. If you wish to discuss your arrangements, please contact us by email, but given that we are currently busy with those scheduled to travel in April, please bear with us if we are slow responding.
We will update this page as more information becomes available.
Holidays booked for summer 2020 - Currently there are no travel restrictions after the first of May, so all holidays are presently planned to continue as normal. We are monitoring the situation closely through all available channels and will inform our guests as soon as possible if there are any changes in our host countries or to FCO advice. If there is a major change, we will inform those guests who are travelling earlier first.
What if my holiday is affected? Our commitment to a personal service doesn’t end with your booking – we will do our best to offer you maximum flexibility – this will vary from booking to booking, and our team will work to offer you the best option for your holiday and circumstances.
Deferring Booked Holidays - We work with many suppliers, hotels, airlines and agencies – talk to us about your booking and we will give you latest information on what deferment is possible in your personal case.
Flight Cancellations - If your flight is booked through us and is cancelled or changed, we will get in touch. If you have booked your own flight and this is cancelled or changed please get in touch and we will do our utmost to work out alternative arrangements.
You are ill or self isolating and can’t travel - If you can’t travel due to illness or restrictions, please get in touch and we’ll look at possible amendments to your holiday. You should be able to claim on your travel insurance if this is the case.
What additional precautions are in place for holidays that do go ahead? The plan is to ask all our guests and crew to complete a health questionnaire prior to travel. Additionally, our overseas partners have implemented an enhanced cleaning and sanitisation regime on all vessels. The safety of guests and crew is a top priority for us and any holidays or courses that do operate, will be in line with the advice of the FCO and the authorities in our host countries and we will not restart operations until the official advice is that it is safe to do so.
In the meantime we would strongly advise that you purchase adequate travel/cancellation insurance to cover all aspects of your booking should the FCO change their travel advice to the destination you are travelling to and chartering in. See More Information published by MPI Travel insurance on the Coronavirus and WHO.